Michelle Ngai

Account Manager

Michelle graduated from the University of British Columbia with a degree in Sociology, where her curiosity about people and culture first sparked. She quickly realized how naturally that interest translated into marketing, since understanding what connects people is at the heart of good storytelling and strong brands.

She enjoys working across project management, trend-spotting, and content creation, and has a particular bias for the food, beverage, and hospitality world. Her feel for social media came organically (constantly being on her phone), eventually growing into a strong instinct for what resonates with audiences and drives meaningful engagement.

Outside of work, Michelle can usually be found café hopping around the city, trying new restaurants, exploring local events with friends, or spending quality time with her dog.